The importance of digitalization in the social sector

The challenges in the social sector

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The social sector faces many challenges. On one hand, outdated systems and processes are often used, which slow down work and are prone to errors. This often hinders efficiency and smooth service delivery. The need for user-friendly systems such as apps and websites is therefore greater than ever. But keeping up with all these digital processes requires resources, time, and knowledge. That's why you can count on Kunlabora to make your social environment digital-proof and apply for any subsidies.

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What are the benefits of digitalization?

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Digitalizing within the social sector offers numerous benefits. The administrative burden can be reduced by streamlining processes with a focus on user-friendliness. This improves information exchange and allows employees to collaborate more smoothly. Additionally, coaches or caregivers have more time for personal contact with their clients. Finally, digitalization provides useful insights through data analysis and saves costs in the long term.

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How we help organizations in the social sector

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Most projects start with a Service Blueprint to understand the context and challenges of the organization and build a shared understanding. During various workshops, we combine the domain knowledge of the organization with our own IT expertise to create a clear action plan. Then we look together at how we can build the software to simplify the desired processes. During the development, we always deliver in small increments so that these can always be timely sent to customers for feedback. This way, we can immediately adjust if the project takes a different direction.

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Practical example: VELO

A good example is the company VELO. They were tasked with counting the number of bicycles at a specific location. Initially, they used pen and paper to record the data, which they then entered into an Excel file and an application. This method was quite cumbersome, so they looked for a more efficient alternative. Our solution? An app in which bicycles are automatically counted and stored. We made the entire process easier, less error-prone, faster, and less labor-intensive. This gave VELO employees more time for other activities.

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Together for a future-oriented social sector

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Digitalizing in the social sector is necessary to work more efficiently and to be completely future-proof. By working together and streamlining processes, you create user-friendly systems that facilitate work.

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Let's digitalize your organization together to take your service to the next level.

Feel free to contact us.

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